Services
BUSINESS SERVICES:
DBS business services are designed with small and mid size businesses in mind. Our certified technicians provide fast, affordable business computer service and technical computer help - offering same day, weekend and evening appointments. We work with all of our clients to ensure they have the right hardware and software to meet their company's needs. Let us be your IT department for a fraction of the cost! Click on a link below to find out more about our specific business service offerings or ask for a free consultation today by clicking here.
1. Server Installation and Support
DBS server solutions help businesses increase data availability and organize file sharing to keep operations running smooth. Simply put, our servers can help your business do more with less. Business servers offer many benefits over simple networking. With a centralized server, users and administrators can enjoy many services that were once unavailable to them before:
2. Centralized Security
At any given time, thousands of computer viruses, worms and spyware are in circulation on the internet. Millions of users with always-on high-speed internet connections are prime targets for email attacks, identity theft, and malicious hacker programs. DBS provides software and hardware solutions to remove and combat continuous attempts by unknown internet predators.
Remove tough on threats.
Block poisoned web pages in real time.
Detect and remove Viruses, Spyware, Root kits, Worms and Trojans
Protect against exploits that automatically download dangerous content to your computer without your knowledge while you are surfing the Internet
Stops spam without blocking the mail you want
3. Simple set-up and automatic updates
Auto-scheduled scanning and updating
DBS experts help you with support and updates
File and Print Sharing
Centralized Virus and Spyware Management
4. Data Backup and Recovery
When it comes to protecting valuable computer data, most of us know that we should be making regular backups because a system failure would cause unthinkable hardship. Even with this knowledge, many customers live through each day without a backup for accounting data, databases, digital photos and other important files that are irreplaceable. DBS is focused on providing solutions that help small businesses and home users protect their data without investing a lot of time and energy. For protection and complete recovery of data customers turn to DBS experts.
DBS offers many options when it comes to your office server, including Windows Server 2008, Windows Small Business Server 2003, Windows 2003 Server, Exchange 2003, and more. Call one number for server sales, installation, and service.
Anti-virus and Internet Security Solutions
Managed Services
1. Technology Consulting
Deciding on the right technology solution for home or business can be overwhelming. DBS conducts a rapid, high-value assessment to identify opportunities for lowering expenses and improving computer systems and business processes. We identify residential and small business technology solutions to solve problems and save money. DBS takes the confusion out of computer hardware, software, networks and training by providing complete customer solutions.
2. Troubleshoot and Repair
Most home office users don't have time to hassle with bringing a computer to a retail repair shop. Why make customers go through the process of unplugging all the wires, packing the PC up in the car, dropping it off for several days, going back to pick up the PC and attempting to set it all back up again. DBS makes it easy by going directly to the customer's home or office to handle their computer troubleshooting and repair needs. DBS makes it convenient for customers to get their problems solved quickly. In extreme circumstances DBS will pick up the PC, repair it in-house and deliver it back to the customer ready to plug and play. Repair services include:
3. Software Training
DBS is focused on personalized training for QuickBooks, MS Office, Photoshop and other products. Getting the right advice on how to best use software applications is important. Often it is easier to be shown the way by someone who knows the software to get you going quickly. DBS not only shows clients the recommended ways of setting up a business, but also provides procedures for managing accounting books, designing websites and more to ensure they have it right the first time. How much does it cost to waste 5 minutes here, 10 minutes there? When you add it up over just one year you will see that the time cost alone is staggering. Our training can remove those costly moments of indecision and save you time and frustration.
4. Remote Managed Services
Ever wonder how your competitor keeps their computer systems running smoothly? It's not just about monitoring that only lets you know something is wrong. It's not just about remote access that only lets you react to a problem. It's about a proactive, best-practices approach to keep your computer systems running smoothly. Remote Managed Services is the next evolution in computer systems management. Potential problems are prevented with DBS managed services. Computers stay working and people remain productive. When problems occur, we respond within minutes. Contact DBS today for a free consultation and network review
5. Network Monitoring and Management
Proactive monitoring is critical to the security, performance, and reliability of any computer network. We will remotely monitor your network and servers to identify and resolve minor issues before they cause business Disruption. From hardware and software inventory to network usage and server uptime, DBS provides your business with network monitoring and comprehensive reporting. Don't risk business downtime; call DBS for a network assessment today!
6. Remote Data Backup
Don't let your business data DBS appear! DBS offers easy affordable remote data backup services. If something goes wrong, you still have a copy. All data is secured before being backed up for peace of mind. Never miss a backup with our scheduler software. Your data is stored safely at our secure remote backup center.
7. Computer and Network Security
No matter how large or small your network is, network security should be your number one concern. All networks are vulnerable to hackers, blended attacks, and malicious programs without solid protection. DBS can determine which products work with your network and computer processes. DBS network security experts can review your network and set up multiple levels of security. Our certified technicians are well versed in security issues and solutions. They will insure that your software is fully updated with the latest security patches, install or test your firewall, and look for possible areas of backdoor access.
8. Shared Internet Office Solutions
Share a single broadband connection with your entire office. DBS offers Internet connection sharing Routers, Switches, and Access Points with advanced security features. Let us help you jump start your business network by connecting local wired and wireless PCs, and remote or traveling users to your office network with secure access.
9. Email Server and Mobile Device Support
Greater reliance on email for business has increased messages sent and received to coworkers, customers, and suppliers. Employees look for efficient access to e-mail, contacts, calendars and more no matter where they are or what type of mobile device they are using. DBS supports Exchange, SharePoint, Citrix servers and more with mobile device access
10. Office Relocation and Setup
When you move office computers to a new location, the challenge is getting everything installed and working properly. Managing the hardware installation process takes time and planning. We even help customers pack and ship computers and unpack them at the new office. Our technicians can work with you to coordinate a smooth, timely, and affordable on-site installation.
11. Purchase a Computer
DBS will help you determine which computer/laptop is suitable for your business and personal use.
12. Anti-Virus and Internet Security Solutions
At any given time, thousands of computer viruses, worms and spyware are in circulation on the internet. Millions of users with always-on high-speed internet connections are prime targets for email attacks, identity theft, and malicious hacker programs.
DBS provides software and hardware solutions to remove and combat continuous attempts by unknown internet predators.
WHY DO YOU NEED MANAGED SERVICES?
We find that our clients save money by proactively maintaining their computer systems instead of paying us to bring their computers back from a critical situation. Proactive maintenance combined with industry best practices minimizes cost, downtime and keeps employees productive. DBSManaged Services also gives your employees direct access to our helpdesk where our technicians solve up to 75% of all technical support issues remotely! Our quick response coupled with a comprehensive maintenance plan will dramatically improve the reliability of your computer systems and reduce your overall investment in computer-related services.
DBS Managed Services was designed with Small and Mid Size Businesses in mind:
Proactive Maintenance – DBS Managed Services utilizes industry-recognized best practices to keep your computers secure and operating at maximum efficiency.
World-Class IT Support - We have invested in a support system that is normally found only in Fortune® 500 companies; we help small and mid size businesses experience the benefits of computer system automation and proactive maintenance.
Weekly and Monthly Reports - You will receive scheduled reports via email with confirmation of all maintenance performed; problems resolved and recommended actions to prevent future issues.
The most successful companies are those who know what they do best, and then hire outside experts to take care of the rest. By using outsourcing as an overall management strategy, company leaders can focus company resources on the primary business of the organization and move ahead swiftly.
Residential Services:
DBS provides fast, affordable solutions to residential clients. Our certified technicians can provide service direct to your home on the same day you call, including weekends and evenings. Let us take care of all of your computer repair and service needs! Click on a link below to find out more about our specific residential service offerings.
Please choose a service below for more info:
1.Anti-virus and Internet Security Solutions
At any given time, thousands of computer viruses, worms and spyware are in circulation on the internet. Millions of users with always-on high-speed internet connections are prime targets for email attacks, identity theft, and malicious hacker programs.
DBS provides software and hardware solutions to remove and combat continuous attempts by unknown internet predators.
Block poisoned web pages in real time
Detect and remove Viruses, Spyware, Root kits, Worms and Trojans
Protect against exploits that automatically download dangerous content to your computer without your knowledge while you are surfing the Internet
Stops spam without blocking the mail you want
Simple set-up and automatic updates
Auto-scheduled scanning and updating
DBS experts help you with support and updates
2. Wireless Networking
DBS helps customers share internet access through a single wireless router. This saves customers the trouble and expense of running cables throughout their home or office. Wireless networking provides mobile users with laptops and handheld devices convenient access from any point within range of the router. All computers on a wireless network can share printers, files, graphics and multi-user applications connected anywhere in the home or office. Most wireless routers can be purchased with encryption technology for secure communications. This is an added level of protection to help prevent intruders from accessing the computers on a wireless network.
3. Data Backup and Recovery
When it comes to protecting valuable computer data, most of us know that we should be making regular backups because a system failure would cause unthinkable hardship. Even with this knowledge, many customers live through each day without a backup for accounting data, databases, digital photos and other important files that are irreplaceable. DBS is focused on providing solutions that help small businesses and home users protect their data without investing a lot of time and energy. For protection and complete recovery of data customers turn to DBS experts.
4. High-Speed Cable DSL Modem Setup
There are millions of High speed DSL and Cable internet subscribers throughout the United States. The numbers continue to increase as provider competition drives down monthly costs. Many small office and home office (SOHO) computer users rely on the internet for daily correspondence and business transactions. Often a technician is required to install and resolve equipment connectivity issues. DBS provides DSL and Cable modem setup with internet access to multiple computers in one location.
5.Troubleshoot and Repair
Most home office users don't have time to hassle with bringing a computer to a retail repair shop. Why make customers go through the process of unplugging all the wires, packing the PC up in the car, dropping it off for several days, going back to pick up the PC and attempting to set it all back up again. DBS makes it easy by going directly to the customer's home or office to handle their computer troubleshooting and repair needs. DBS makes it convenient for customers to get their problems solved quickly. In extreme circumstances DBS will pick up the PC, repair it in-house and deliver it back to the customer ready to plug and play. Repair services include:
PC Check-Up: Clean debris and dust from case, fans, defragment hard drive.
Diagnostic: Troubleshoot system to see if there are any unseen problems.
Spyware/Virus Removal: DBS will remove harmful programs on your PC including but not limited to, Trojan horse programs, Viruses, Spyware, Adware, Hijacker, and BHOs
PC Clean: Dust and clean fans and drives.
Data Migration (Transfer): transfer data or files from one computer to another
Operating System Installation: Update or installation of Windows operating systems.
Card Installation: Installation of an internal expansion card to your PC or notebook.
6. Software Training
DBS is focused on personalized training for QuickBooks, MS Office, Photoshop and other products. Getting the right advice on how to best use software applications is important. Often it is easier to be shown the way by someone who knows the software to get you going quickly. So whether you want to learn how to download and print pictures from your new digital camera, or how to use the accounting software that came with your computer to balance your personal checkbook, DBS can show you the way!
7. Shared Internet Office Solutions
Share a single broadband connection with your entire office. DBS offers Internet connection sharing Routers, Switches, and Access Points with advanced security features. Let us help you jump start your business network by connecting local wired and wireless PCs, and remote or traveling users to your office network with secure access.
8. Additional Services
Media center setup: DBS can hook up your media center PC to your TV and home entertainment system.
Game center Setup: DBS will set up your console or PC for online gaming. We can also set up either wired or wireless network that is safe and secure for your children to play online games.
Web TV setup: DBS can set up your WebTV hardware and service and configure your existing ISP setting to WEBTV
Digital camera Setup and Training: DBS can help you set up and install your digital camera software to your existing computer. We will cover all the basic functions you will need to know to effectively use your new camera. Training will cover: transferring your photos from your camera to your PC, basic photo editing, making a photo slide show, and sharing photos with family and friends.
MP3 Setup and Training: DBS will help you with quick and easy training on how to operate your new MP3 player.
Universal Remote Setup: DBS will setup and demonstrate how to use your new universal remote.
Video to DVD Transfer: DBS can transfer up to 2 hours of your personal home videos to DVD format.
Voice Over Internet Protocol (VOIP) Telephone Setup: DBS can install and configure your VOIP router, optional connection to existing phone network and DBS connection from telephone NID.
Call us at (609)310 5563
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